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  • Home
  • About us
    • Energy CU Board of Directors
    • Board of Director Duties
    • History
    • Our imprint
    • In our Community
    • Member Education
    • Our Story
  • Applications
  • Everyday Banking
    • Access My Money
    • Banking Services
    • Chequing and Packages
    • Energy CU Rates
    • Other Services
    • Teller Products
    • Service Fees
  • Insurance
    • Loan Insurance
    • Mortgage Insurance
    • Other Insurance
    • Travel Insurance
  • Investing
    • Deposit Accounts
    • Financial Planning
    • Qtrade
    • Registered Plans
    • VirtualWealth
  • Lending
    • Lines of Credit
    • Energy CU VISA
    • Mortgages
    • Personal LOANS
  • Tools and Resources
    • Calculators
    • Connections
    • Important Links
    • Podcasts
    • What We’ve Done
  • Contact Us

Archives

Monthly Archive for: "October, 2020"
By Nicole Lake
In Energy News, Latest News, Member Safety, Urban Vault
Posted October 26, 2020

Your ATM card has New INTERAC FLASH® Cumulative limits!

As of October 4th 2016, all new cards issued by The Energy Credit Union come with Interac Flash® capability. The card has the ability to “tap and pay” for small purchases, without [...]

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Issue #119
By Nicole Lake
In Newsletter
Posted October 26, 2020

Issue #119

2020-09 issue 119

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By Nicole Lake
In Newsletter
Posted October 26, 2020

Issue #118

2020-08-issue 118

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By Nicole Lake
In Newsletter
Posted October 26, 2020

Issue #117

2020-007-issue 117

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By Nicole Lake
In Newsletter
Posted October 26, 2020

Issue #116

2020-006-issue 1162020-006-issue 116

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted October 26, 2020

Celebrate Halloween safely

  Halloween may look a little different this year, but it can still be a lot of fun. The province of Ontario website has some great tips and tricks to help keep you safe this year. Follow [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted October 25, 2020

Do we have your consent? Canadian Anti-Spam Laws

The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted October 22, 2020

Mobile App update is live!

Please be advised that our app update v15.2.30 is now available. Among the improvements are Multiple security enhancements Improved performance New auto-focus feature for cheque deposit function [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted October 21, 2020

Changes to your Digital Banking Experience

We wanted to inform you of some upcoming changes to your digital banking experience. By the end of 2020, we will be removing Personal Financial Management tools from your online banking and [...]

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By Nicole Lake
In COVID-19, Energy News, Latest News, Urban Vault
Posted October 20, 2020

COVID-19 Credit Union – Update

Dear Members, As the COVID-19 pandemic continues, the protection of our staff and our members remains our highest priority.  We are taking every precaution to care for our staff and members in [...]

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    We take our member relationships very seriously, if you have a member concern please contact us.
    Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

    Information

    For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.


    The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO). Member deposits are automatically insured up to a $250,000 limit (unlimited for deposits in registered plans) by FSRA. Premiums are paid to FSRA by The Energy Credit Union; FSRA insures most—but not all—types of deposits. See FSRA’s website for more information about deposit insurance. You can also view their brochure here.

    The Energy Credit Union

    The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.

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    NOTICE!

    Please contact our offices by phone at 416-238-5606 ext. “0”or by email at mail@theenergycu.com before your branch visit so that we can best serve you and prepare for your visit.

    Please help us protect the health of our members and staff.   For those few members who need to make a branch visit, masks are required to enter all Energy Credit Union branch locations.

    For years our members have been able to complete transactions digitally and over the phone. Please reach out to discuss what options are best for you and, if necessary, facilitate entry into branch locations. We appreciate your patience as we are experiencing increased call volumes. Call us at 416-238-5606 ext. 0 or email at mail@theenergycu.com

    Thank you for your understanding and cooperation.

     

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