Urban Vault

The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, [...]

If you’re planning on taking a trip outside of Canada, please contact us at 416-238-5606 prior to leaving. Our ongoing monitoring programs have identified increased levels of fraud in certain [...]

Since the onset of the COVID-19 pandemic the Energy CU has been looking for ways to add value and convenience to your banking experience. One if the ways that we have made changes to the way we [...]

Is this fee because of COVID-19? No, the External Regulatory Maintenance Fee (ERMF) is being applied to all CU accounts to help mitigate the extraordinary regulatory costs being implemented. [...]

Members should be aware that the Government of Ontario is providing funding for parents to help offset costs during the 2020-21 school year, including items such as computer purchases. Eligible [...]

Recently some members let us know that they had experienced some difficulty reaching us by phone. After introducing our Member Solution Centre and extending the hours we are reachable by phone to [...]

2020 has been an extraordinary year, we hope that you & your family are staying safe, happy & healthy. This year saw lots of us learning to use technology in ways we never thought we [...]

Our very own Beth Wallace has been recognized by the City of Toronto for her outstanding contribution to the community and spreading comfort and joy this holiday season with her home’s outdoor [...]

In order to remain compliant with Public Health Restrictions, all Energy CU branch visits will require an appointment to limit possible exposure to our staff and other members. Please contact our [...]

Please be advised that our branches will be operating on a holiday schedule during this holiday season. Our Member Solutions Centre will still operate from 8am to 8pm Monday to Friday and until [...]