Member Safety

Join us for this fee webinar! The Energy Credit Union will be hosting a free member’s only Cyber Security Webinar at 1pm on 29 January 2020. Please register to join us for this FREE event! [...]

The excitement of the holiday season coupled with the volume of eCommerce and e-banking transactions provides ample opportunities for cyber-attacks. Cyber criminals take advantage of consumers [...]

Julia-Shea Baker, a 23-year-old server, lost $4,000 to the “SIN scam,” a new version of the Canada Revenue Agency scam that fraudsters have been using to dupe people out of their [...]

Police in Ontario are warning citizens of a new phone scam which involves suspects using “line-trapping” technology to tap into victims’ phone lines in order to steal personal [...]

In case you didn’t know, Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019. Customers with online accounts will receive an automated email [...]

Effective immediately, Interac® requires new security answers for the question you ask the recipient to answer before funds are transferred. All security answers that you have set up since [...]

This occurs when an innocent person sends an e-Transfer to someone they know. Criminals seize the opportunity to deposit the funds to a mule account before the intended recipient has the chance.  [...]

With online security in the news again we feel that is is important to remind our members again about using strong passwords and security questions when performing transactions online. In the [...]

Toronto Hydro is warning the public of a spike in scams targeting its customers, with fake threats to disconnect power immediately unless payments are made. Since January, the agency said it saw [...]

  As part of our continuing commitment to cybersecurity, a new safety feature has been integrated within our online cyberBanker. Enhanced authentication practices are commonplace for online [...]