Interac e-Transfer®Autodeposit is fast and convenient and if you have the Autodeposit feature enabled, money that you receive via Interac e-Transfer®will be deposited into your credit union [...]
The Energy CU recommends members change their passwords often. Do not reuse any passwords or use the same or similar passwords for different accounts. This also includes passwords for [...]
The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, [...]
You’re on the phone with someone who claims they need to fix a problem on your computer. Or maybe a loved one contacts you and needs your help to get out of a jam. Before you proceed, take [...]
Just a reminder that we will be celebrating International Credit Union Day on Thursday, October 21, 2021 along with more than 186 million people worldwide! International Credit Union (ICU) [...]
If you’re planning on taking a trip outside of Canada, please contact us at 416-238-5606 ext. 0 prior to leaving. Our ongoing monitoring programs have identified increased levels of fraud in [...]
Beginning on October 4, 2021 Energy CU VISA cardholders will be empowered by SmartControls, a new feature to give you added control and fraud prevention tools for your credit cards! [...]
The Energy Credit Union Limited is dedicated to the personal development and well being of our members. We want to help provide our members with opportunities to improve their life in a [...]
Some POS Terminals at Automated Fuel Dispensers (AFD) mishandle the transaction requests with some members using debit cards. Due to these ongoing issues (hardware, software, or security [...]
Samsung Pay and Google Pay are now available on Energy CU VISA cards! These mobile apps offer a convenient way to make purchases, both online and at millions of merchants across the country. No [...]
For lost or stolen ATM/Debit Cards
Monday to Friday from 8am to 8pm – Please call our offices at 416-238-5606.
After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO). Member deposits are automatically insured up to a $250,000 limit (unlimited for deposits in registered plans) by FSRA. Premiums are paid to FSRA by The Energy Credit Union; FSRA insures most—but not all—types of deposits. See FSRA’s website for more information about deposit insurance. You can also view their brochure here.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
