Energy CU Visa
Easy and Confidential Application Process
Whether you are looking for a credit card that rewards you for everyday purchases, offers exceptional insurance benefits or helps build credit, the Energy CU is proud to offer you a credit card that does more for your financial picture.
The Energy CU has partnered with Collabria, a cooperative company with unique payment solutions for credit unions, to provide a family of credit card options created specifically for Energy CU Members.
Visa Benefits
Along with the convenience of acceptance nearly everywhere around the world, your Visa card includes a wide range of built-in benefits.
PIN Change
If you need to change the PIN on your Energy CU VISA you have 2 options.
You can visit a branch location or you can call 1-844-788-2725. This method will require you to perform a purchase afterwards and enter the PIN 3 times in order for the change to become active. (Each time you will see the message “Invalid PIN” and on the 3rd attempt, the PIN will be changed and the transaction will go through.
Zero Liability
Shop with complete confidence – online or in stores.
You’re only responsible for purchases you’ve authorized on your Visa account.
Apple Pay
Apple Pay offers an easy, secure and private way to pay on iPhone, iPad, Apple Watch and Mac.
Verified by Visa®
Online shopping is more popular than ever, and Verified by Visa gives you an extra layer of protection. By registering a password for your Visa card with the Verified by Visa service and shopping online at Verified by Visa enabled merchants, your card can only be used by you to make online purchases. Verified by Visa is available at no cost exclusive to Visa cardholders and helps prevent online fraud before it happens.
Visa payWave®
Breeze through checkout faster with Visa payWave. Simply wave your Visa card in front of a secure reader and you’ll be on your way. No need to swipe. No need to sign. No worries about paying with cash.
Address Verification Services
Visa takes protecting your account even further with Address Verification Services. By matching the address on your account with the address given when making a purchase, Visa works with merchants to cut down on fraud and help protect your account.
Visa Global Services
Enjoy the peace of mind of emergency assistance virtually anytime and anywhere. Visa Global Service helps you with reporting a lost or stolen card, obtaining an emergency card replacement or receiving an emergency cash advance.
- Lost/Stolen Card Reporting — Lost or stolen credit cards can be a major source of fraud. But you can help protect your account against fraud by promptly reporting the theft or loss of your Visa card.
- Emergency Card Replacement Services — Having your credit card stolen or lost is inconvenient anytime, but especially when traveling. That’s why we’ll work with you to rush a new card to your location.
- Emergency Cash Advance — If you need cash advanced to you in an emergency, call and we’ll work with you to arrange a convenient location to pick up the cash, 24 hours a day, 7 days a week.
Canada and U.S.: 1.800.847.2113
International Collect: 1.410.902.8011
We’re here to help
Cardholder support team members work on your behalf 24/7 every day of the year.
- We answer questions quickly and completely.
- We are friendly and well trained.
Call 1.855.341.4643 when you
- are unable to find the information you need,
- have a question about your account,
- are having difficulty with checking your account through MyCardInfo,
- have lost your card or
- suspect that your card was stolen.
To help us answer your questions, please have your credit card number at hand.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.