Contact Us

NEW Head Office  (1 hour free parking in back, please enter lot at the kiosk with parking attendant)

305 Milner Avenue Suite 212
Toronto, Ontario
M1B 3V4

T: 416-238-5606
TF: 1-888-942-2522
F: 647-689-3065
TT: 1-866-496-9357
Monday – Friday
Feb-Mar 8:30 – 4:30

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Gerdau Branch
(Restricted Access)

1 Gerdau Court
Whitby, Ontario
L1N 5T1

Phone: 905-668-8811 ext 2329
Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX: 905-668-2807
Tuesday 12:00 – 4:30
Thursday 12:00 – 4:30

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Southlake Branch
(in Medical Arts Building at 581 Davis Dr.)

596 Davis Drive (Mailing Address)
Newmarket, Ontario
L3Y 2P9

Phone: 905-895-4521 ext 2503
Phone: 416-238-5606
Toll Free Number 1-888-942-2522
Fax: 905-953-5490
Monday – Friday
8:00 – 4:00

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Transportation Branch (Restricted Access)
By Appointment only

1070 Botanical Drive
Burlington ON
L7T1V2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3065

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Corporate Office (Restricted Access)

615 Davis Drive Suite 301
Newmarket ON
L3Y 2R2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3067
Monday – Friday
8:30 – 3:00

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Service Centre (Closed)

500 Commissioners Street

 

OLD Head Office (Closed)                               

2 Carlton Street Suite #810

Staff Listing and Contact

Diane Kocet AMP, A.C.U.I.C,  B.A.

416-238-5606 x 101

Chief Executive Officer
Dahlia Billingsley AMP, A.C.U.I.C

416-238-5606 x 102

Operations Manager/Compliance, Member Experience and Security Officer
Mark McDonald AMP, F.C.U.I.C

416-238-5606 x 103

Business Development / Health and Safety Manager
Leonard Hon

416-238-5606 x 162

Finance Manager
Marylyn (Beth) Wallace F.C.U.I.C.

416-238-5606 x 105

Payments Solutions & Audit Coordinator, Deputy Compliance Officer
Nicole Lake F.C.U.I.C.

416-238-5606 x 106

Marketing / Member Relations Coordinator / Privacy and Anti-Spam Officer
Cori Andrade

416-238-5606 x 107

Financial Services Officer
Marcia Ritchie

416-238-5606 x 158

Financial Services Officer
Carmen Guarrasi

416-238-5606 x 163

Wealth, Estates & Operations Officer
Stacie Matthews

416-238-5606 x 110

Financial Services Coordinator – Lending
Avanti Dhamale

416-238-5606 x 111

Financial Services Coordinator – Finance
Miriam Rivera

416-238-5606 x 164

Member Services Representative
Judith Ward

905-668-8811 x 2329

Member Services Representative

Member Solution Centre

Siobhan McCully Member Service Professional
Kelly Taylor Member Service Professional
Teresa Riehl Member Service Professional
Kelsey Chipman

Danijela Greydanus

Cherelle (Ellie) Seally

Janine Sheppard

Victoria Bullard

Jesse McGuire

Member Service Professional

Member Service Professional

Member Service Professional

Member Service Professional

Member Service Professional

Member Service Professional

We take our member relationships very seriously, if you have a member concern please contact us.
Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

Chief Executive Officer
Operations Manager / Compliance, Member Experience and Security Officer
Financial Services Manager / Technical Support, Health and Safety Representative
Risk and Financial Manager
Clearing and Payroll Administration Officer
Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer
Financial Services Administrator
Financial Coordinator / Deputy Compliance Officer
Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer
Member Service Representative/Administration Representative
Member Service Representative/Administration Representative
Volunteer
Member Service Professional

For any member concerns or problems, please click here or chat with us via Skype.