Contact Us

NEW Head Office (1 hour free parking in back, please enter lot at the kiosk with parking attendant)

305 Milner Avenue Suite 212
Toronto, Ontario
M1B 3V4

T: 416-238-5606
TF: 1-888-942-2522
F: 647-689-3065
TT: 1-866-496-9357
Monday – Friday
Feb-Mar 8:30 – 4:30

Gerdau Branch
(Restricted Access)

1 Gerdau Court
Whitby, Ontario
L1N 5T1

Phone: 905-668-8811 ext 2329
Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX: 905-668-2807
Tuesday 12:00 – 4:30
Thursday 12:00 – 4:30

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Southlake Branch
(in Medical Arts Building at 581 Davis Dr.)

596 Davis Drive (Mailing Address)
Newmarket, Ontario
L3Y 2P9

Phone: 905-895-4521 ext 2503
Phone: 416-238-5606
Toll Free Number 1-888-942-2522
Fax: 905-953-5490
Monday – Friday
8:00 – 4:00

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Transportation Branch (Restricted Access)
By Appointment only

1070 Botanical Drive
Burlington ON
L7T1V2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3065

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Corporate Office (Restricted Access)

615 Davis Drive Suite 301
Newmarket ON
L3Y 2R2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3067
Monday – Friday
8:30 – 3:00

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Service Centre (Closed)

500 Commissioners Street

OLD Head Office (Closed)

2 Carlton Street Suite #810

Staff Listing and Contact

Diane Kocet AMP, A.C.U.I.C, B.A. 416-238-5606 x 101	Chief Executive Officer
Dahlia Billingsley AMP, A.C.U.I.C 416-238-5606 x 102	Operations Manager/Compliance, Member Experience and Security Officer
Mark McDonald AMP, F.C.U.I.C 416-238-5606 x 103	Business Development / Health and Safety Manager
Leonard Hon 416-238-5606 x 162	Finance Manager
Marylyn (Beth) Wallace F.C.U.I.C. 416-238-5606 x 105	Payments Solutions & Audit Coordinator, Deputy Compliance Officer
Nicole Lake F.C.U.I.C. 416-238-5606 x 106	Marketing / Member Relations Coordinator / Privacy and Anti-Spam Officer
Cori Andrade 416-238-5606 x 107	Financial Services Officer
Marcia Ritchie 416-238-5606 x 158	Financial Services Officer
Carmen Guarrasi 416-238-5606 x 163	Wealth, Estates & Operations Officer
Stacie Matthews 416-238-5606 x 110	Financial Services Coordinator – Lending
Avanti Dhamale 416-238-5606 x 111	Financial Services Coordinator – Finance
Miriam Rivera 416-238-5606 x 164	Member Services Representative
Judith Ward 905-668-8811 x 2329	Member Services Representative

Member Solution Centre

Siobhan McCully	Member Service Professional
Kelly Taylor	Member Service Professional
Teresa Riehl	Member Service Professional
Kelsey Chipman Danijela Greydanus Cherelle (Ellie) Seally Janine Sheppard Victoria Bullard Jesse McGuire	Member Service Professional Member Service Professional Member Service Professional Member Service Professional Member Service Professional Member Service Professional

We take our member relationships very seriously, if you have a member concern please contact us.
Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

Chief Executive Officer

Operations Manager / Compliance, Member Experience and Security Officer

Financial Services Manager / Technical Support, Health and Safety Representative

Risk and Financial Manager

Clearing and Payroll Administration Officer

Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer

Financial Services Administrator

Financial Coordinator / Deputy Compliance Officer

Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer

Member Service Representative/Administration Representative

Volunteer

Member Service Professional

For any member concerns or problems, please click here or chat with us via Skype.