Contact Us

NEW Head Office  (1 hour free parking in back, please enter lot at the kiosk with parking attendant)

305 Milner Avenue Suite 212
Toronto, Ontario
M1B 3V4

T: 416-238-5606
TF: 1-888-942-2522
F: 647-689-3065
TT: 1-866-496-9357
Monday – Friday
Feb-Mar 8:30 – 4:30

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Gerdau Branch
(Restricted Access)

1 Gerdau Court
Whitby, Ontario
L1N 5T1

Phone: 905-668-8811 ext 2329
Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX: 905-668-2807
Tuesday 12:00 – 4:30
Thursday 12:00 – 4:30

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Southlake Branch
(in Medical Arts Building at 581 Davis Dr.)

596 Davis Drive (Mailing Address)
Newmarket, Ontario
L3Y 2P9

Phone: 905-895-4521 ext 2503
Phone: 416-238-5606
Toll Free Number 1-888-942-2522
Fax: 905-953-5490
Monday – Friday
8:00 – 4:00

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Transportation Branch (Restricted Access)
By Appointment only

1070 Botanical Drive
Burlington ON

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3065

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Corporate Office (Restricted Access)

615 Davis Drive Suite 301
Newmarket ON
L3Y 2R2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3067
Monday – Friday
8:30 – 3:00

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Service Centre (Closed)

500 Commissioners Street

Head Office (Closed)                               

2 Carlton Street Suite #810

Staff Listing and Contact

Diane Kocet
AMP, A.C.U.I.C,  B.A.
Chief Executive Officer
Dahlia Billingsley
Operations Manager/Compliance, Member Experience and Security Officer
Mark McDonald
Business Development / Health and Safety Manager
Malgorzata (Gosha) Gaus
Finance Manager
Marylyn (Beth) Wallace F.C.U.I.C. Payments Solutions & Audit Coordinator, Deputy Compliance Officer
Nicole Lake F.C.U.I.C. Marketing / Member Relations Coordinator / Privacy and Anti-Spam Officer
Cori Andrade Financial Services Officer
Ryan Francis Credit Services Officer
Stacie Matthews Member Services Representative
Avanti Dhamale Clearing & Payables Representative
Marcia Ritchie Wealth & Estates Officer, Deputy Privacy Officer
Judith Ward Volunteer

Member Solution Centre

Siobhan McCully Member Service Professional
Mara Bernard Member Service Professional
Teresa Riehl Member Service Professional
Danijela Greydanus

Cherelle Seally

Janine Sheppard

Victoria Bullard

Member Service Professional

Member Service Professional

Member Service Professional

Member Service Professional

We take our member relationships very seriously, if you have a member concern please contact us.
Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

Chief Executive Officer
Operations Manager / Compliance, Member Experience and Security Officer
Financial Services Manager / Technical Support, Health and Safety Representative
Risk and Financial Manager
Clearing and Payroll Administration Officer
Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer
Financial Services Administrator
Financial Coordinator / Deputy Compliance Officer
Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer
Member Service Representative/Administration Representative
Member Service Representative/Administration Representative
Member Service Professional

For any member concerns or problems, please click here or chat with us via Skype.