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  • Home
  • About us
    • Energy CU Board of Directors
    • History
    • Our imprint
    • In our Community
    • Member Education
    • Our Story
  • Applications
  • Everyday Banking
    • Access My Money
    • Online Banking
    • Banking Services
    • Chequing and Packages
    • Energy CU Rates
    • Other Services
    • Teller Products
    • Service Fees
  • Insurance
    • Loan Insurance
    • Mortgage Insurance
    • Other Insurance
    • Travel Insurance
  • Investing
    • Deposit Accounts
    • Financial Planning
    • Qtrade
    • Registered Plans
  • Lending
    • Lines of Credit
    • Energy CU VISA + Neo
    • Mortgages
    • Personal LOANS
  • Tools and Resources
    • Calculators
    • Connections
    • Podcasts
    • What We’ve Done
  • Contact Us

Archives

Monthly Archive for: "December, 2020"
By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted December 28, 2020

Funding for Families from the Government of Ontario

Members should be aware that the Government of Ontario is providing funding for parents to help offset costs during the 2020-21 school year, including items such as computer purchases. Eligible [...]

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By Nicole Lake
In Energy Member Alerts, Latest News, Urban Vault
Posted December 23, 2020

Feel like you are stuck on hold?

Recently some members let us know that they had experienced some difficulty reaching us by phone. After introducing our Member Solution Centre and extending the hours we are reachable by phone to [...]

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By Nicole Lake
In COVID-19, Energy News, Latest News, Urban Vault
Posted December 20, 2020

Energy CU External Regulatory Maintenance Fee

2020 has been an extraordinary year, we hope that you & your family are staying safe, happy & healthy. This year saw lots of us learning to use technology in ways we never thought we [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted December 17, 2020

Spreading Comfort & Joy!

Our very own Beth Wallace has been recognized by the City of Toronto for her outstanding contribution to the community and spreading comfort and joy this holiday season with her home’s outdoor [...]

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By Nicole Lake
In COVID-19, Energy Member Alerts, Latest News, Urban Vault
Posted December 14, 2020

Notice to Members – Public Health Restrictions

In order to remain compliant with Public Health Restrictions, all Energy CU branch visits will require an appointment to limit possible exposure to our staff and other members. Please contact our [...]

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By Nicole Lake
In Energy Member Alerts, Latest News, Urban Vault
Posted December 9, 2020

2020 Holiday Branch Hours

Please be advised that our branches will be operating on a holiday schedule during this holiday season. Our Member Solutions Centre will still operate from 8am to 8pm Monday to Friday and until [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted December 7, 2020

Do we have your consent? Canadian Anti-Spam Laws

The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, [...]

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By Nicole Lake
In Energy Member Alerts, Urban Vault
Posted December 7, 2020

Southlake Branch closed to members temporarily

Please be advised that due to reasons beyond our control,  our Southlake branch will be closed to members temporarily. For years our members have been able to complete transactions digitally and [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted December 4, 2020

Are you travelling with your ATM card?

If you’re planning on taking a trip outside of Canada, please contact us at 416-238-5606 prior to leaving. Our ongoing monitoring programs have identified increased levels of fraud in certain [...]

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By Nicole Lake
In Energy News, Latest News, Urban Vault
Posted December 2, 2020

Attention members

Due to a month end system glitch, a small number of our member’s accounts were incorrectly charged on the last day of the month. Any funds that were debited in error have now been credited back [...]

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    For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.


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    The Energy Credit Union

    The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.

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