PIN changes are now quick, easy and convenient, with no need to visit a branch. If you forgot the PIN on your ATM card please call our offices during business hours. Credit Union staff will activate the new PIN Window feature on your card and then you can go to any Exchange machine with PIN changing capabilities. You will have 4 hours before the PIN Window will close. When prompted to enter a PIN you will just enter any “dummy” 4 digit PIN and choose “change PIN”. Due to the activation of the PIN Window by CU staff you will then put in the new 4 digit PIN of your choice. You can then continue with a banking transaction or you can end the transaction. The next time you use your Energy CU ATM card you will use the new 4 digit PIN you selected.
If you already know the PIN on your ATM card but you want to choose a new one, please visit our branch or any Exchange machine with PIN changing capabilities. If you want to find the closest machine to you, you can search ATM locations in our APP or call our branch at 416-238-5606.
