If you are planning to travel outside of Canada, please reach out to us before your departure. Our ongoing monitoring programs have detected higher levels of fraud in certain countries, which may result in debit or ATM card transactions being declined there. For those who frequently visit the US, you can sign a Bond of Indemnity, granting you full access to your card without needing to notify us each time for the specified states. Some conditions may apply. For further details, please call us at 416-238-5606 ext. 0.
We sincerely apologize for any inconvenience this may cause, as the security of our Members and their funds is our top priority.