Important ATM card impacts during banking conversion

ATM Cards ordered between now and our November 1st conversion deadline will have some user impacts. What this means is that any ATM Cards issued by the Energy CU effective Thursday October 25 up to and including October 31, will experience an interruption of service that will last from approximately October 31 2018 at 5pm and ending approx. 5pm on November 1 2018 (approx. 24 hours). It is recommended that members withdraw cash prior to 5pm on October 31 to avoid any disappointment in the event that cash is needed for purchases as ATM cards will not work for withdrawals, POS transactions or Tap transactions during this 24 hour window.  The newly issued cards in question will work between October 25 up to including October 31 at 5pm and after 5pm on November 1.

If you have any questions or comments about how this may impact your account access specifically please contact our offices at 416-238-5606 to find out the exact issue date of your card.

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