Please be advised that our member service contact centre is currently experiencing an outage to their phone systems. As a result, all calls will be rerouted to our branch. Members may experience a longer than anticipated wait time when calling in. If you require immediate assistance, please email msr@theenergycu.com and one of our staff will be happy to get back to you.
Contact Centre Disruption
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
