Due to a month end system glitch, a small number of our member’s accounts were incorrectly charged on the last day of the month. Any funds that were debited in error have now been credited back to the accounts in question. We are working diligently to correct this issue going forward. Due to the timing of corrections in the programming updates, some members may see a small debit occurring again in their account next month end as well. As was the case this month, any members affected will be credited back into their account accordingly. After this final adjustment there should be no further errors of this nature. We appreciate your patience and understanding. If you have any questions please contact our offices at 416-238-5606.
Attention members
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
