We’re aware of an issue affecting our alert system. While immediate transactions are generating alerts as expected, overnight clearing transactions are not triggering notifications as expected.
Please note that deposits and withdrawals are being processed correctly on time as they are expected. We are working on the issue with our service providers, and the issue is being investigated.
If you’d like to confirm your transaction details, you can log into the online CyberBanker or through our mobile app to see up to date transactions on your account. You can also contact us at 416-238-5606 ext 0 directly. Our team is available to assist with any questions you may have. We’ll provide updates as soon as more information becomes available. Thank you for your patience and understanding.
