As you may have heard, Canada Post may strike due to contract negotiations, potentially disrupting mail services. This could affect the delivery of statements, debit cards, term renewal notices and other paper correspondance. To make sure you continue to access all essential services, we encourage you to use our online and digital options.
Potential Impacts on Your Account
- Monthly Statements: Delivery of paper statements will be delayed.
- Cheque Deposits: Mailed-in cheques will not be processed during a potential mail disruption.
- Required Forms: Forms like Term Renewals, TFSA, RRSP, Loan Applications, T2033, etc., will be affected.
- Draft Cheques: Requested draft cheques cannot be mailed.
- Payments: Ensure all payments for credit cards, loans, and mortgages are made on time through alternative methods.
- ATM Cards: Delays in receiving new/replacement ATM cards.
Our Solutions
- Online Banking: Access your accounts 24/7 through CyberBanker and mobile app. Contact us to set up access if you haven’t already.
- Branch Services: Visit any branch for draft cheques.
- Fax and Email: Send correspondence and information via fax or email.
- ATM Network: Use ATMs on the Exchange and Acculink Network for transactions.To view all ATM locations, click here.Visit a branch for replacement ATM cards.
- e-Transfers: Send e-Transfers through CyberBanker and mobile app. Contact us to set up access if you haven’t already
- eSignatures: Sign documents and forms electronically.
- Emergency Services: Couriers can be arranged at your expense. Please call our offices.
- Term Renewal Alerts: Enroll in alerts to stay updated without relying on mail through CyberBanker and mobile app. Contact us to set up access if you haven’t already
Our team is ready to assist you with setting up online services and enrolling in alerts. If you have any questions or need support, please contact us at 416-238-5606.
