Name: Dahlia DaCosta
Position: VP Operations and Compliance
Years at The Energy Credit Union Limited: 28
About Me: With a foundation laid in the cooperative sector during my tenure as a coop student in 1992, I embarked on a dynamic career trajectory within financial services. Armed with a vision and tenacity, I’ve seamlessly transitioned through various roles, culminating in my current position as VP of Compliance and Operation at The Energy Credit Union Limited.
Throughout my journey, I’ve assumed multifaceted responsibilities, from Member Services Representative to Operations Supervisor, acquiring invaluable insights into the intricacies of financial organizations. Alongside practical experience, I’ve pursued continuous education, obtaining certification in Business Management from Dalhousie University, certifications in The Professional Credit School for Consumer Lending and Residential Mortgages, in addition to earning the esteemed ACUIC designation.
Active engagement within professional associations such as the Credit Union Professional Association (CUPA) and the Human Resources Professionals Association of Ontario (HRPAO) underscores my commitment to staying abreast of industry best practices and fostering meaningful connections within the financial community. Moreover, as an Accredited Mortgage Professional (AMP) through The Canadian Association of Accredited Mortgage Professionals (CAAMP), I remain dedicated to upholding the highest standards of excellence in my field.
My career journey reflects a steadfast dedication to professional growth, comprehensive understanding of financial services, and unwavering commitment to regulatory compliance and operational efficiency. I look forward to leveraging my expertise to drive continued success and innovation within the cooperative sector.
Favorite Credit Union Product/Service: Energy CU Mobile App
Why: 24 hrs access to funds. Virtual Banking Anywhere at your fingertips
Pineapple on Pizza? Tried it, but it’s a NO for me
Fun fact about me: Travelling is my favorite activity.
Item on my bucket list: To see the Northern Lights in Iceland
Movie, book, or TV show that you think everyone needs to know about: Favorite movie of all time Cape Fear and Rambo, TV show – Two and Half Men, Book – Think and Grow Rich
Something that I just can’t live without: Good Food