If you are having trouble reaching us by phone, please be advised that our service provider is experiencing some intermittent outages which is causing some disruptions for our members who may be trying to reach us by phone. We are urgently working with our service providers to resolve the issue. Members can email msr@theenergycu.com for assistance or call back if they are having issues reaching us by phone. Thank you so much for your patience and understanding!
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
