Let Us Know Your Plans Before You Leave!
Avoid card interruptions while traveling by letting us know your travel dates prior to your trip by calling 416-238-5606 Our fraud detection system looks for unusual or suspicious transactions that fall outside your normal pattern of card usage. If you let us know you’re traveling, we will know it’s you using your card and not someone else. Safe and happy travels!
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
