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  • Home
  • About us
    • Energy CU Board of Directors
    • Board of Director Duties
    • History
    • Our imprint
    • In our Community
    • Member Education
    • Our Story
  • Applications
  • Everyday Banking
    • Banking Services
    • Chequing and Packages
    • Energy CU Rates
    • Other Services
    • Teller Products
    • Service Fees
  • Insurance
    • Loan Insurance
    • Mortgage Insurance
    • Other Insurance
    • Travel Insurance
  • Investing
    • Deposit Accounts
    • Financial Planning
    • Qtrade
    • Registered Plans
    • VirtualWealth
  • Lending
    • Lines of Credit
    • Energy CU Visa
    • Mortgages
    • Personal LOANS
  • Tools and Resources
    • Access My Money
    • Calculators
    • Connections
    • Important Links
    • Podcasts
    • What We’ve Done
  • Contact Us

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AGM 2013

Contact Us











We take our member relationships very seriously, if you have a member concern please contact us.
Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

Information

For lost or stolen ATM/Debit Cards

Monday to Friday from 8am to 8pm – Please call our offices at 416-238-5606.

After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.

The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO). Member deposits are automatically insured up to a $250,000 limit (unlimited for deposits in registered plans) by FSRA. Premiums are paid to FSRA by The Energy Credit Union; FSRA insures most—but not all—types of deposits. See FSRA’s website for more information about deposit insurance. You can also view their brochure here.

The Energy Credit Union

The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.

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IMPORTANT NOTICE - COVID-19

Please call our offices at 416-238-5606 before your branch visit.

Although we have remained open, some of our branches are located in buildings that have special screening and social distancing protocol requirements to enter the premises.

Please help us protect the health of our members and staff. If you feel unwell (cough, fever, breathing difficulties) or have been in close contact with a person known to have COVID-19 (or have recently traveled to/from an area with ongoing spread of COVID-19), please delay your visit. City of Toronto by-law no. 541-2020 requires all persons to wear a face mask or face covering which covers the nose, mouth and chin. Masks are required to enter Energy Credit Union branch locations. To protect our members and employees, only one member at a time may enter Energy Credit Union branch locations. Thank you for your understanding.

For years our members have been able to complete transactions digitally and over the phone. Please reach out to discuss what options are best for you and, if necessary, facilitate entry into branch locations. If you let us know you are coming, we can better prepare for your visit! Modified Hours are in effect. We appreciate your patience as we are experiencing increased call volumes. Call us at 416-238-5606 or email at mail@theenergycu.com

Thank you for your understanding and cooperation.