The Energy Credit UnionThe Energy Credit UnionThe Energy Credit Union
  • Home
  • About us
    • Energy CU Board of Directors
    • Board of Director Duties
    • History
    • Our imprint
    • In our Community
    • Member Education
    • Our Story
  • Applications
  • Everyday Banking
    • Access My Money
    • Banking Services
    • Chequing and Packages
    • Energy CU Rates
    • Other Services
    • Teller Products
    • Service Fees
  • Insurance
    • Loan Insurance
    • Mortgage Insurance
    • Other Insurance
    • Travel Insurance
  • Investing
    • Deposit Accounts
    • Financial Planning
    • Qtrade
    • Registered Plans
    • VirtualWealth
  • Lending
    • Lines of Credit
    • Energy CU Visa
    • Mortgages
    • Personal LOANS
  • Tools and Resources
    • Calculators
    • Connections
    • Important Links
    • Podcasts
    • What We’ve Done
  • Contact Us
Online CyberBanker Download Essential AccessibilityAODA Customer Service Standard
  • Home
  • About us
    • Energy CU Board of Directors
    • Board of Director Duties
    • History
    • Our imprint
    • In our Community
    • Member Education
    • Our Story
  • Applications
  • Everyday Banking
    • Access My Money
    • Banking Services
    • Chequing and Packages
    • Energy CU Rates
    • Other Services
    • Teller Products
    • Service Fees
  • Insurance
    • Loan Insurance
    • Mortgage Insurance
    • Other Insurance
    • Travel Insurance
  • Investing
    • Deposit Accounts
    • Financial Planning
    • Qtrade
    • Registered Plans
    • VirtualWealth
  • Lending
    • Lines of Credit
    • Energy CU Visa
    • Mortgages
    • Personal LOANS
  • Tools and Resources
    • Calculators
    • Connections
    • Important Links
    • Podcasts
    • What We’ve Done
  • Contact Us

« back to album

AGM 2013

Contact Us












    We take our member relationships very seriously, if you have a member concern please contact us.
    Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

    Information

    For lost or stolen ATM/Debit Cards

    Monday to Friday from 8am to 8pm – Please call our offices at 416-238-5606.

    After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.

    The Energy Credit Union Limited is a credit union that is regulated in the province of Ontario through a comprehensive regulatory framework which involves the Ministry of Finance, the Financial Services Commission of Ontario (FSCO) and the Financial Services Regulatory Authority (FSRA), formerly the Deposit Insurance Corporation of Ontario (DICO). Member deposits are automatically insured up to a $250,000 limit (unlimited for deposits in registered plans) by FSRA. Premiums are paid to FSRA by The Energy Credit Union; FSRA insures most—but not all—types of deposits. See FSRA’s website for more information about deposit insurance. You can also view their brochure here.

    The Energy Credit Union

    The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.

    Site Map | Legal | Privacy

    Start typing and press Enter to search

    NOTICE!

    In order to remain compliant with Public Health Restrictions, all Energy CU branch visits will require an appointment to limit possible exposure to our staff and other members. Please contact our offices by phone at 416-238-5606 ext. “0”or by email at mail@theenergycu.com before your branch visit so that we can best serve you and prepare for your visit.

    Please note the $9.85 ERMF fee was charged to all accounts on 19 February 2021. If you have questions please click here.

    Please help us protect the health of our members and staff.  City of Toronto by-law no. 541-2020 requires all persons to wear a face mask or face covering which covers the nose, mouth and chin. For those few members who need to make a branch visit, masks are required to enter Energy Credit Union branch locations.

    For years our members have been able to complete transactions digitally and over the phone. Please reach out to discuss what options are best for you and, if necessary, facilitate entry into branch locations.  Modified Hours are in effect. We appreciate your patience as we are experiencing increased call volumes. Call us at 416-238-5606 or email at mail@theenergycu.com

    Thank you for your understanding and cooperation.