You may have had trouble using your ATM/POS card during a 4 hour window yesterday. Just in case you were wondering why your ATM and POS purchases were not going through, it was because Everlink, our switch provider, experienced a province wide interruption between the hours of approximately 6:30pm-10:00pm. We regret any inconvenience that this may have caused.
Interruption of ATM/POS Transactions
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
