Direct Alerts let you know when important changes have been made to your information in MemberDirect Online Banking. These alerts add additional protection allowing you to identify and report potential fraudulent activity as soon as it happens.
You will be notified when:
Direct Alerts can be sent as a text message to your mobile device, as an email to your email address, or both. You can review the last 30 days of alerts history in online banking. Just click on the View Alerts History link on the “Message and Alerts” tab. You can also manage your alerts by editing the contact information, account nicknames, or choosing different alerts to be received. You’ll find all of these functions under the “Manage Alerts Contacts and Mobile Nicknames” tab.
Registering for Direct Alerts is easy. Just a few quick steps and you’re all set up. You can choose how you want to be notified and even assign which form of contact will be assigned to each alert.
How do you sign up?
Selecting one of these from the drop-down menu and then clicking on the “Update View” button beside it will activate the necessary Alerts you will need to register. Please click on the Blue Alert items in the list that you wish to add to the account. The item will drop down and you can then click on the “Get Started” button.
If you’d like to change account nicknames, choose “Manage Alerts Contacts and Mobile Nicknames” and then “Edit Nicknames”. Remember to click on “Submit” when you are finished.
The added alert then will appear under your Active Alerts. Repeat the process for each of the four alerts you choose to add.
Due to potential carrier and internet service interruptions, it cannot be guaranteed that you will receive the alerts. If you have any concerns about your accounts please visit the View Alerts History link on the Message and Alerts tab.