After a few of our members had issues trying to perform transactions at our Service Centre ATM with their Simplii ATM card, we investigated the issue.
Subsequently, our network provider reached out to the Simplii card issuer and it seems Simplii is aware that there are issues with some of their new ATM cards. Simplii is apparently working to correct and replace the defective cards. They are suggesting the cardholder speaks with the financial institution.
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
