On March 5, 2007 there was an ATM Outage for several hours. The system then went down on Tuesday at 10:30am, and continued to have disruptions for the remainder of the day up until 5:45pm. This was a result of Everlink, who is the switch provider for all Ficanex users. If you had problems with your ATM/POS Transactions during those times, it was a direct result of this disruption, and all systems are currently running as normal.
ATM Service Disruptions
For lost or stolen ATM/Debit Cards Monday to Friday from 8:30am to 4:30pm – Please call our offices at 416-238-5606. After hours please email us at lostcard@theenergycu.com and we will reply as soon as possible.
The Energy Credit Union serves active and retired employees of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned.
