We have been made aware of the following incident at another Ontario credit union.
After a member input his online banking account number, and before entering a password, a popup survey appeared on his screen. The popup is written and formatted to look like it is coming from the credit union even though the credit union did not instigate the survey.
It is suspected that the popup survey is triggered by a malicious program that was installed previously on the member’s personal computer and that its aim is to collect personal information on the member which can then be used to commit identity theft.
This fraud is another example of a typical phishing scam.
Please be vigilant with online passwords and if you come across anything that seems out of the ordinary or different, please let our staff know.
