Contact Us

Head Office                                   

2 Carlton Street Suite #810
Toronto, Ontario
M5B 1J3

Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX H/O: 647-689-3065
Monday – Friday
8:30 – 3:00

View Map

Service Centre (Restricted Access)

500 Commissioners Street
Toronto, Ontario
M4M 3N7

Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX S/C: 416-542-2631
Monday, Tuesday, Thursday & Friday 8:30 – 3:00
Wednesday 8:30 – 4:00

View Map

Gerdau Branch
(Restricted Access)

1 Gerdau Court
Whitby, Ontario
L1N 5T1

Phone: 905-668-8811 ext 2329
Phone: 416-238-5606
Toll Free Number: 1-888-942-2522
FAX: 905-668-2807
Tuesday 12:00 – 4:30
Thursday 12:00 – 4:30

View Map

Southlake Branch
(in Medical Arts Building at 581 Davis Dr.)

596 Davis Drive (Mailing Address)
Newmarket, Ontario
L3Y 2P9

Phone: 905-895-4521 ext 2503
Phone: 416-238-5606
Toll Free Number 1-888-942-2522
Fax: 905-953-5490
Monday – Friday
8:00 – 4:00

View Map

Transportation Branch (Restricted Access)
By Appointment only

1070 Botanical Drive
Burlington ON
L7T1V2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3065

View Map

Corporate Office (Restricted Access)

615 Davis Drive Suite 301
Newmarket ON
L3Y 2R2

Phone: 416-238-5606
Toll Free: 1-888-942-2522
Fax: 647-689-3067
Monday – Friday
8:30 – 3:00

View Map

Staff Listing and Contact

Diane Kocet
AMP, A.C.U.I.C,  B.A.
Chief Executive Officer
Dahlia Billingsley
AMP, A.C.U.I.C
Operations Manager / Compliance, Member Experience and Security Officer
Mark McDonald
AMP, F.C.U.I.C.
 Financial Services Manager / Technical Support, Health and Safety Representative
Malgorzata (Gosha) Gaus
CGA 
 Risk and Financial Manager
Marylyn (Beth) Wallace F.C.U.I.C. Clearing and Payroll Administration Officer
Nicole Lake F.C.U.I.C. Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer
Cori Andrade Financial Services Administrator
Kokilan Maheswaran Financial Services Coordinator / Deputy Compliance Officer
Sarasvati (Sara) M. Maharajh Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer
Stacie Matthews Member Service Representative/Administration Representative
Avanti Dhamale Member Service Representative/Administration Representative
Sandra Colton CFP Operations Services Officer
Ryan Francis Credit Services Officer
Judith Ward Volunteer

Call Centre

Paolo Dorazio Member Service Professional
Siobhan McCully Member Service Professional
Mara Hohenwarter Member Service Professional
Teresa Riehl  Member Service Professional

We take our member relationships very seriously, if you have a member concern please contact us.
Please note, extended hours of operation can be available upon request. Please contact us to make arrangements.

Chief Executive Officer
Operations Manager / Compliance, Member Experience and Security Officer
Financial Services Manager / Technical Support, Health and Safety Representative
Risk and Financial Manager
Clearing and Payroll Administration Officer
Marketing Operations / Member Relations Coordinator/ Privacy and Anti-Spam Officer
Financial Services Administrator
Financial Services Coordinator / Deputy Compliance Officer
Supervisor,Wealth & Estate/Member Service/Deputy Privacy Officer
Member Service Representative/Administration Representative
Member Service Representative/Administration Representative
Volunteer
Member Service Professional

For any member concerns or problems, please click here or chat with us via Skype.